INT/Polti Coffea - FAQ - landing page
When starting up for the first time, or if the coffee machine has not been used for a long time, it is advisable to rinse internal pipes as indicated in the instruction manual.
Polti Coffea has a heat up time of about 1 minute.
The pod is inserted in the top compartment and is then automatically ejected into the special pod collection drawer without having to touch it with your hands.
Make sure you have fully opened the sliding shutter, hearing it click at the end of its movement, only then will it be possible to insert the pod. Also check that the pod collection drawer is not full of pods that have already been used, in which case it will be necessary to empty it.
The drawer can hold a total of 10 used pods.
Yes, it stops automatically and you can also adjust the amount according to your preferences. It is also possible to stop dispensing before it ends by pressing the dispense key.
Of course, it is possible to adjust and set the quantity of coffee dispensed according to your preferences and taste.
Yes, Polti Coffea allows you to customise the coffee temperature on three different levels. Proceed to switch off the machine by pressing the two buttons at the same time: espresso coffee and long coffee. If you want to lower the temperature, hold down the espresso coffee button for three seconds, the LED will flash; if you want to enjoy a hotter espresso, you can raise the temperature by pressing the long coffee button for three seconds.
To restore the standard coffee quantity and temperature settings, switch off the machine by keeping both buttons pressed for 3 seconds and keep them pressed until the red LED flashes 3 times.
Yes, there will be sufficient space on removing the drip tray. Place the large cup, such as a mug, under the spout and choose the quantity of coffee dispensed to your liking.
To make the most of Polti Coffea, we recommend using tap water or mineral/natural bottled water. Do not use sparkling water, naturally effervescent water, or water with added CO2.
For proper maintenance of the machine, perform the descaling cycle every 3-4 months.
No, only use a liquid descaler specifically designed for coffee machines following the instructions and dilution requirements provided by the manufacturer.
Use a specific liquid descaler designed for coffee machines, which can be found in the market.
All "removable" components should be washed by hand with water and non-abrasive detergents. Additionally, when the E.S.E. pod collection drawer is full, it needs to be emptied and washed like the other parts. Clean the machine's body with a damp cloth and, if necessary, dry it (make sure the machine is turned off and disconnected from the power source before cleaning).
The water tank should be washed by hand with water and non-abrasive detergents.
No, all components must be washed by hand with water and non-abrasive detergents.
The tank can hold up to 0.85 litres of tap water.
It is possible to dispense only one coffee at a time.
It is possible to dispense only one coffee at a time.