Polti La Vaporella FAQs

What does it mean by the soleplate guarantees an hovercraft effect?

Thanks to the innovative soleplate featuring 360° Fluid Curve technology, the powerful, concentrated steam on the tip of the Polti La Vaporella is distributed evenly via the grooves over the entire surface of the soleplate, creating a “cushion” of steam that lifts it slightly to improve its glide over the fabrics being ironed.

Can I access the boiler directly to clean it?

No, thanks to the innovative No Calc Long-life technology of the Polti La Vaporella boiler, no cleaning or maintenance is required.

Can I iron without steam?

Yes, you can iron your delicate garments without steam by selecting the SILK setting on the appliance. For the XB60C and XB50C models, please also remember to turn the dial on the iron to the lowest temperature or according to the fabric to be ironed. Warning! Before ironing without steam, wait for the LED on the iron handle to turn a steady blue.

As I can't access the boiler, is maintenance at a service centre recommended?

No, no cleaning or maintenance is required.

How do you take the iron off stand-by?

You just need to turn the dial to select the desired pre-set.

How do I get the 10-year warranty?

Visit the website of your country or contact Customer Services for more information. Read more>>

What does the 10-year warranty cover?

The extended 10-year warranty exclusively covers damage caused by limescale to the boiler unit: charging connection, boiler and solenoid valve.

What is the innovative La Vaporella No Calc Long-life technology?

The innovative No Calc Long-life technology found on the high-pressure boiler on the Polti La Vaporella prevents the negative effects of limescale for a longer product life cycle without the need for maintenance. The special inner structure – with limescale capturing device and mesh filter – traps even the finest limescale particles and provides long-lasting protection for the boiler's active components. In doing so, boiler maintenance and cleaning is no longer required. What’s more, the special aluminium alloy neutralises the effects of impurities present in tap water.

What do the coloured LED lights on the iron handle mean?

The blue light on the iron is on and steady: the appliance is ready for ironing and has reached the required temperature.

The blue light on the iron is blinking: the temperature of the iron has lowered/a setting has been set with a soleplate temperature that is less than the set temperature. As soon as the iron reaches the set temperature, the steady blue light comes on.

The yellow light on the iron is blinking: this indicates that the iron is heating up. When it reaches the right temperature, the steady blue light will come on.

The red light has lit up on the iron: the tank is out of water. You must add more water.

The red light on the iron is blinking: The machine has malfunctioned. Stop ironing and disconnect the appliance from the power immediately. If the problem persists, contact a service centre.

All the LED lights on the handle are on and blinking: The machine has malfunctioned. Stop ironing and disconnect the appliance from the power immediately. If the problem persists, contact a service centre.

What is the Universal setting (valid for the XT100C, XM80R, XM80C, XM82C, XT110, and XT90C models)?

You can iron any kind of fabric with the Universal setting: from denim to wool, linen and silk without having to change the pressure and temperature, thereby saving time and effort.

What type of water should I use?

The Polti La Vaporella has been designed to work with tap water. Never use distilled water, undiluted demineralised water, rain water or water containing additives (e.g. starch, perfumes), scented water or water produced by other domestic appliances, by water softeners or filter jugs. Use that is not compliant with the “What water to use in the boiler” section of the Instruction Manual invalidates this warranty.

Does the turbo function stay on continuously?

The turbo function will last for a maximum of 10 minutes, after which the La Vaporella will automatically switch over to the UNIVERSAL setting (mods. XT100C, XM80R, XM80C, XM82C, XT110, and XT90C) or the ECO setting (mod. XB60C). To reactivate it, just turn the dial to the TURBO setting again.

Can I use an anti-limescale product?

Kalstop is the only anti-limescale product permitted and compatible with the Polti La Vaporella. The use of an anti-limescale product other than Kalstop invalidates the warranty.